In accordance with the Turkish Commercial Code No. 6102, the buyer is responsible for checking for defects during the delivery of the products he has ordered.
– The Buyer is obliged to notify the Seller of the situation within 3 (three) days in accordance with Article 23 / c of the Turkish Commercial Code No. 6102 in case of a clearly visible defect in the delivered products. Otherwise, the Buyer is subject to Article 223 of the Turkish Code of Obligations No. 6098. in accordance with the article, the delivered product will be deemed to have been accepted in its defective state.
– The receiver of the delivered products are clearly non (hidden) against shame, audit and control (product review and/or third parties have examine) the obligation from the date of delivery 3 (three) days a shame to identify products get/immediately if the seller has the obligation to give notice. Otherwise, the Buyer is subject to Article 223 of the Turkish Code of Obligations No. 6098. in accordance with the article, the delivered product will be deemed to have been accepted in its defective state.
– The Buyer is obliged to send the product to the Seller completely and completely in the form in which it was delivered by creating a return request via the Website together with the notification of the Defect. In order for the buyer to return the delivered product for any reason, it is necessary to keep the product in its original packaging, send it back in full with all packaging materials, without physical damage. In addition, all originals and copies of the waybill and invoice must also be sent with the products.
– If there is any abnormal situation such as damage, dents, wetness that can be noticed without opening the package, except for damage caused by the carrier making the delivery; The buyer should request the delivery officer to prepare a record.
– The Seller makes the necessary checks together with the duly made notification and the subsequent delivery of the product to him; If the Buyer is right in his statements, he replaces the defective product and delivers it to the Buyer to cover all costs by himself. The buyer may also request a refund if he wishes. In this case, the refund will be made within 10 (ten) business days.
– In cases where the possibility of replacing the returned defective product with a new one does not remain in stock or for similar compelling reasons disappears, the Seller declares and undertakes to return the product price to the Buyer in the same way as the collected method, without paying any interest or costs.
-There is no exchange or refund for the products and accessories included in the campaign group.
– Shipping fees, which are the product shipping costs, will be paid by the buyers. Only the product price is refunded by deducting the costs in the fee refunds to be made in cancellation and refund transactions.
– In all exchange and return transactions, the cargo belongs to the buyer.
