Distance Sales Agreement

This sales agreement will be updated and forwarded to you with the product information you received after completing your purchase.

B) CONTRACT TERMS

……………………Sanayi Ve Ticaret Limited Şirketi delivers/sells the products offered for sale to the final consumers through this distance sales channel. Within the scope of this Distance Sales Agreement (CONTRACT), the consumer (BUYER) and

……………………Industry And Trade Ltd. Sti (SELLER), separate PARTIES, together referred to as the PARTIES.

C) PURPOSE AND SUBJECT

This Agreement, in accordance with the Law No. 6502 on Consumer Protection (LAW) and the Regulation on Distance Contracts (REGULATION), belongs to the Seller ……….

it is organized in order to inform the Buyer about the terms and conditions for the sale and delivery of products ordered electronically through the named website (WEBSITE) and to determine the mutual rights and obligations of the Parties. These rights and obligations shall apply to all products offered for sale by the Seller on the Website.

As a result, ordering a product offered for sale by the Buyer on the Website means that the Buyer accepts the entire Agreement, which he knew about before ordering.

The Seller reserves the right to change the provisions of this General Agreement unilaterally. However, the provisions of the Contract, which are valid at the time of placing the order by the Buyer, will be applied to the relevant order.

This Agreement is complemented by the “Legal Notice and Terms of Use” on the Website.

D) MATTERS ABOUT WHICH THE BUYER HAS BEEN INFORMED IN ADVANCE

Seller’s title and contact information, as well as up-to-date identifier information,

Tools and methods suitable for the purpose related to the correction of incorrectly entered information and the stages of the sale process during the receipt of the Product / Products from the Website,

Confidentiality applicable to Buyer information applied by the Seller, data use- processing and electronic communication rules to the Buyer, as well as the permissions granted by the Buyer to the Seller in this regard, the Buyer’s legal rights, the Seller’s rights and the procedures for using the rights of the parties,

The payment method accepted by the seller for the Product(s) subject to the contract and the basic characteristics and characteristics of the products, the total price including taxes (the total amount that the Buyer will pay to the Seller, including other pays)

Procedures for the delivery of products to the Buyer, as well as shipping, delivery and cargo costs,

Other pay, collection and delivery information related to the products and information related to the performance of the Contract, the obligations and responsibilities of the parties in this regard,

Products and other goods and services that the Buyer does not have the right to withdraw,

In cases where the Buyer has the right of withdrawal, the terms of use, duration and procedure of this right, and if the Buyer does not exercise the right of withdrawal within the period, he will lose this right,

In the case of Products with the right of withdrawal, if the product is damaged or changed due to not being used in accordance with the instructions for use, normal operation or technical specifications during the withdrawal period, the Buyer’s withdrawal request may not be accepted and in any case will be liable to the Seller, the Seller may collect an amount that he finds appropriate in accordance with the disorder or change, deducting from the refund that he will pay to the Buyer,

In cases where the right of withdrawal exists, how can the Products be returned to the Seller and all related financial considerations (return procedure, methods and means of return and costs),

If the purchaser is a natural person, for products purchased for commercial or professional purposes (eg bulk purchases at any rate, of this nature is considered), the right of withdrawal to the commercial business of the business in question due to “consumer rights” can’t use,

According to its nature, all other terms of sale contained in this Agreement, as well as this Agreement, have been sent to the Buyer by electronic mail after approval and establishment by the Buyer on the Website, so it can be stored and accessed by the Buyer for the desired period of time, and the Seller can keep it for three years,

Processing about privacy, personal data and electronic commercial communications – applications,

In the event of a dispute, the Buyer may submit complaints to the Seller with the contact information and legal applications to the District / Provincial Arbitration Committees and Consumer Courts in accordance with the relevant provisions of Law No. 6502, the Seller has notified the Buyer without establishing a contract, and the Buyer is deemed to have been informed about the above-mentioned issues.

E) THE RIGHT OF WITHDRAWAL

The Buyer has the right to withdraw from this Agreement without any justification and without paying a penalty, provided that he has not used the product within fourteen (14) days from the date of receipt of the Product(s) he ordered. However, in accordance with the Law and Regulations, there is no right of withdrawal in contracts related to the following goods and services, even if they have not been used / benefited :

A) Goods prepared in accordance with the Buyer’s special requests or his personal needs (including those that have been made special to the person / personal needs by making changes or additions to them, special Products imported / supplied from within or outside the country based on the Buyer’s order) 
B) Cosmetics, etc.with spices, etc. Goods that may deteriorate quickly or expire, such as foodstuffs and coals that lose their thermal value after opening the package,
C) Again, cosmetics, swimwear, underwear products, etc. after delivery, the protective elements such as packaging, tape, seal, package have been opened and the goods that are not suitable for health and hygiene are returned,
D) Goods that are mixed with other products after delivery and cannot be separated due to their nature,
E) Books, CDs, DVDs, audio and video recordings, software, etc., which have opened protective elements such as packaging, tape, seal, package. all kinds of products, digital content and computer consumables; (vi) all services to be performed instantly in electronic environment and any intangible goods delivered to the consumer (f) varying depending on the fluctuation in the price of financial markets and the vendor/provider of goods or services which are not under the control of, g) provided under the subscription agreement, except for periodicals such as newspapers and magazines
h) a specific date or period needs to be done, accommodation, goods transport, Car Rental, food and beverage supply and the evaluation made for the purpose of entertainment or recreation service of free time) to the purchaser with the approval of the right of withdrawal within the period of performance of services and introduced to j) in general, in accordance with the relevant legislation other distance sales of goods and services accepted outside the scope of the recipient with commercial/purchasing for business purposes are doing.

In cases where the use of the right of withdrawal is possible, the Buyer is responsible by law for changes and distortions that occur if the Buyer does not use the goods in accordance with their operation, technical characteristics and instructions for use during the withdrawal period. Accordingly, in the process up to the withdrawal date, the Buyer may lose the right to withdraw if there are changes or deterioration due to the Product not being used in accordance with the instructions for use, technical specifications and operation; if accepted by the Seller, a discount is made from the price of the Product to be returned up to the change / deterioration.

In cases where there is a right of withdrawal, it is sufficient for the Buyer to have sent a clear notification to the Seller (sent in writing to the above-mentioned contact addresses) that he has exercised his right of withdrawal within the legal 14-day period. In case the said right is used within the period, the Product must be sent to the Seller’s address above within a maximum of ten (10) days, with the expenses belonging to the Buyer. If the contracted cargo company (CARGO COMPANY) is specified for product returns on the Internet Site, the Buyer can send the Product from the branch in the County where it is located or elsewhere, in which case the Buyer will not be charged.

In this return process, the Product must be delivered complete and undamaged together with its box, packaging, standard accessories, if any. In addition, in accordance with the tax legislation, in cases where a Return Invoice must be issued by the Buyer by law, as well as on the invoice that will be returned together with the Product, the section on the return specified below will be filled in and signed. Order returns, the invoice of which is issued on behalf of institutions (legal entities), will not be accepted if the Return Invoice is not issued).

“The address to which the product will be returned, the seller’s address / the shipping company address delivered for return.”

Subject to the fulfillment of the above requirements by the Buyer, within 14 days from the date of receipt of the withdrawal notification by the Seller, the Product price and the costs of delivering the Product to the Buyer, if any, will be returned to the Buyer in accordance with the pay vehicle used when purchasing the Product. The Buyer’s legal rights-responsibilities after the withdrawal period related to the Products, as well as the Seller’s rights and obligations, including contractual and legal collection-deduction rights from the Buyer, including those related to reward points, gift vouchers and free opportunities, are also available and valid. 

F) RULES RELATED TO SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL-INDUSTRIAL RIGHTS

For the protection, confidentiality, processing-use of information on the Internet Site, as well as communications and other issues, the privacy rules-policy and terms set out in the current principles below apply.

Necessary for the security of the information and transactions entered by the Buyer on the Website

measures have been taken in the system infrastructure on the Vendor side, according to the nature of the information and transaction, to the extent of today’s technical capabilities. However, since the information in question is entered from the Recipient’s device, it is necessary, including those related to viruses and similar malicious applications, to protect them from the Recipient’s device and not to be accessible to unrelated people

the responsibility of taking the measures belongs to the Buyer.